Privacy Notice

This notice explains how personal information reaches AutoClara through this website, what happens to it afterwards, and the choices available at each stage.

It covers the site, the forms published on it and the messages exchanged as a result of using them.

Information arrives in two ways: it is provided deliberately through a form, or it is recorded automatically as the site is used.

• Registration details such as a name, email address and phone number
• Documents and figures submitted for review, including policy and quote pages
• The content of messages sent through the contact form
• Technical records such as browser type, device type, approximate region and pages viewed

Personal information is used to answer what was asked and to keep the site working properly.

• Preparing a response to a submitted policy, quote or question
• Maintaining an account and verifying who is signing in
• Sending service messages connected to an open request
• Sending marketing messages where that consent was given
• Improving how the site reads and performs
• Meeting record keeping and other legal obligations

Consent options selected at registration determine which messages are sent and are stored alongside the account record.

Marketing messages stop on a reply of STOP, and a reply of HELP returns assistance information. Service messages tied to an open request may continue until that request is closed. Message frequency varies and standard carrier rates may apply.

Information is shared only where it is needed to answer a request or where the law requires it.

• Insurers and licensed partners involved in preparing coverage information requested by the user
• Service providers that host the site or deliver messages, acting under instruction
• Authorities and regulators where disclosure is legally required
• A successor entity if the business is transferred, subject to this notice

Cookies and similar technologies keep sessions working, remember preferences and produce aggregate figures about how pages are used.

Most browsers allow cookies to be limited or removed. Blocking them may affect sign in and other parts of the site that depend on a session.

Records are kept for as long as an account is active and for the period after that which record keeping and legal obligations require.

Material that no longer serves a purpose is deleted or reduced to a form that cannot be linked back to a person.

Reasonable technical and organizational measures protect information from loss and unauthorized access.

No method of transmission or storage is entirely secure, so absolute security cannot be promised. Sensitive documents should be sent using the channels described on this site.

Several controls are available over the information held.

• Requesting a copy of the personal information on file
• Asking for a correction where a detail is wrong or out of date
• Asking for deletion where no legal obligation requires the record to stay
• Withdrawing consent to marketing messages at any time
• Adjusting cookie behaviour through browser settings

This site is meant for adults and is not directed at children.

Personal information is not knowingly collected from anyone under the age of eighteen. If such information is identified, it will be removed.

Pages on this site may link to insurers, regulators and other outside resources.

Those destinations handle information under their own policies, which should be read separately before anything is submitted to them.

This notice may be revised as practices change or as new requirements come into force.

The effective date at the top of this page always shows which version currently applies.

Questions about privacy, or a request concerning personal information, can be sent to AutoClara using the details below.

• +1 (318) 338-6117
• clara.whatson@autoclara.com
• 215 Arkansas Ave Monroe LA 71201